Returns & Exchanges

At The Watches Men, we want you to be completely satisfied with your timepiece; therefore, we offer a 30-day return policy for all items in their original, unworn condition. If your purchase doesn't meet your expectations, our streamlined return process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Securely

  Place the watch in its original presentation box with all manuals and warranty cards, ensuring it is safely packed inside a shipping carton.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our horologists verify the watch's condition, we will process your full refund or exchange within 5 to 7 business days.